FNB promises loyalty to AirRewards subscribers

Published Nov 6, 1999

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First National Bank credit card holders who subscribed to the AiRewards

loyalty programme will not lose out to the Sun Air debacle.

Peter van der Byl, FirstCard assistant general manager at FNB, says the bank

could not walk away from its customers. For this reason, all AiRewards miles

earned through spending on FNB credit cards will be honoured, even though

FirstCard has written off millions of rand paid to Sun Air`s AiRewards

programme.

Sun Air folded around the middle of this year, leaving FNB customers

wondering what was going to happen to all the miles that they had

accumulated. Some airlines have offered to partly recognise miles built up

on the AiRewards programme.

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